FAQ

Honest answers. Even the ones that cost us a sale.

Straight answers to what contractors ask us most. Still have a question? Book a call and ask us directly.

Working with us

Can't find it here? Email [email protected] or call (650) 533-8060.

When am I going to see results?

Honest answer: it depends on things we don't control. How long you've been in business, what else you're doing to get your name out, how good your actual work is. A great marketing system around mediocre work doesn't produce much.

What we can tell you is the shape of it. The first month is setup. Months two and three, you'll see leaks close, more reviews, faster responses, referrals landing instead of drifting. Search takes longer; Google rewards consistency, and consistency takes months.

This is a foundation, not a campaign. If you're looking for something that spikes and stops, that's a different product from a different company. And if the plan is to pay us and think about it again in a year, we're not the right fit. We'll tell you that on the first call rather than take your money.

Am I getting less because I'm paying less?

No, and the reason we can say that plainly is that we're not trying to make our money on you in the first ninety days.

Project-based agencies price high because they may never see you again. We're a subscription, so we're betting on year two and year three. That changes what we need to charge up front, and it means we're the only ones in the room whose incentive is for this to actually work long-term.

Cheaper for you. Better for us. That's the whole model.

What happens if I decide to cancel my membership with Crestfield Marketing?

You keep your website. Let's get that out of the way first, because it's what everyone's actually asking.

Cancel whenever, there's no minimum term and no fee. We'll transfer your site and all the content we've produced into your hands, and walk whoever's taking over through it. What ends is the ongoing work: hosting, maintenance, new content, and the tools we manage for you.

We'd rather you stayed, but we'd much rather you left well. The way an agency handles cancellation says more about them than anything on their sales page.

Can people find my website on Google?

We optimize your Google Business Profile and build your site on solid SEO fundamentals, the two things that decide whether you show up when someone nearby searches for what you do.

But here's the honest part: SEO is a slow build. Google trusts businesses that have been consistent, and consistency takes months, not weeks. Anyone promising you page one by next Tuesday is selling something.

Stick with it and it compounds. That's the whole game.

Why should I spend on a website when word of mouth is already pulling in business?

Word of mouth is still the best marketing there is. We're not trying to replace it, we're trying to stop it leaking.

Here's what actually happens when someone recommends you: your name gets passed along, and the first thing that person does is look you up. If they find nothing, or something outdated, the referral cools off right there. They don't call you to ask about it. They just quietly hesitate.

A good website makes that moment work for you instead of against you. Same referrals, more of them converting. That's the whole pitch.

How long does it take to build?

All you do is fill out a short onboarding form with your business details. Once we have what we need, we take it from there and build your website and marketing system while you get back to running your business.

What happens on the demo call?

Yes, it's a sales call, we just didn't want to spring that on you. But it's a low-pressure one. We'll answer whatever you're wondering about, walk you through any feature you're curious about, and show you real client accounts and results so you can see exactly what you'd be getting.

Do I have to sign a contract?

If it's affordable and it works, a contract shouldn't be necessary. Stay because you want to, not because you signed something.

What happens on the launch call?

We'll walk you through your finished website and marketing system, answer anything that's still unclear, and show you how it all works day to day. And "all of it" really means two buttons. That's genuinely the whole thing.

Grab 20 minutes with us.

Yes, it's a sales call. A low-pressure one. We'll show you real client accounts, and if we're not the right fit, we'll say so.

No contracts · Cancel anytime · You keep your website