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SMS Terms. How our text messages work.

Everything about the text messages you can get from Crestfield Marketing: what we send, how you opt in, and how to stop at any time.

Last updated November 12, 2026Crestfield Marketing
Who texts youCrestfield Marketing
What we sendReplies, appointment reminders and account updates. Offers only if you opt in.
How oftenMessage frequency varies
CostMessage & data rates may apply
Stop anytimeReply STOP
Get helpReply HELP or call (650) 533-8060

01Program description

Crestfield Marketing (“we,” “us”) sends text messages to people who ask us to. Our program, Crestfield Marketing Text Messages, covers two kinds of messages, and you choose which ones you want:

  • Non-marketing messages: replies to your inquiry, appointment confirmations and reminders for calls you book with us, and account or service updates if you become a client.
  • Marketing messages: special offers, discounts and news about our services. These are only sent if you separately agree to them.

02How you opt in

You opt in by filling out the form on getcrestfield.com/get-started and checking one or both consent boxes next to your mobile number. The boxes are never pre-checked, and each one is optional. The exact wording is:

Non-marketing consent boxBy checking this box, I consent to receive non-marketing text messages from Crestfield Marketing about my inquiry, appointment reminders and account updates. Message frequency varies, message & data rates may apply. Text HELP for assistance, reply STOP to opt out. See our Privacy Policy and SMS Terms.
Marketing consent boxBy checking this box, I consent to receive marketing and promotional messages including special offers, discounts and new product updates from Crestfield Marketing at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out. See our Privacy Policy and SMS Terms.

You can also opt in to non-marketing messages by texting us first. Consent to receive text messages is not a condition of purchasing any goods or services.

03Example messages

Here is what our messages look like. Every conversation identifies us as Crestfield Marketing and tells you how to opt out.

Crestfield Marketing: Thanks for reaching out, Dana! Pick a time for your free 20-minute call here: getcrestfield.com/book-a-call. Reply STOP to opt out.
Crestfield Marketing: Reminder, your call with us is tomorrow at 10:00 AM. Reply C to confirm or call (650) 533-8060 to reschedule. Reply STOP to opt out.
STOP
Crestfield Marketing: You have been unsubscribed and will not receive any more messages. Reply START to resubscribe.

Names and times above are examples.

04Message frequency

Message frequency varies. Most people receive a few messages around a call they book with us. Marketing messages, if you opted in, are occasional.

05Costs

Message and data rates may apply, depending on your mobile plan. We never charge you for the messages we send.

06How to stop

Reply STOP to any message to stop receiving texts from us. You can also reply UNSUBSCRIBE, CANCEL, END or QUIT. You will receive one final message confirming you have been unsubscribed, and no further texts unless you opt in again by replying START.

07Getting help

Reply HELP to any message for help, or contact us directly at [email protected] or (650) 533-8060.

08Carriers

Supported carriers include major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

09Privacy

We do not sell, rent or share your mobile number or your text-messaging opt-in consent with any third parties or affiliates for their marketing or promotional purposes. Opt-in data and consent are only shared with service providers that help us deliver messages to you (such as our messaging platform and carriers), who may use it only for that purpose. See our Privacy Policy for details.

10Changes to these terms

We may update these SMS Terms from time to time. The “Last updated” date above shows when they last changed.

11Contact us

Crestfield Marketing2220 Gellert Blvd, South San Francisco, CA 94080
Email: [email protected]
Phone: (650) 533-8060

Questions about any of this?

Email [email protected] or call (650) 533-8060. A real person answers.

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